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/ elsewhere privacy policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.elsewhereorganicskincare.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device. This includes your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we also collect details about the web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – These are data files placed on your device, often including an anonymous unique identifier. For more details on cookies and how to disable them, visit www.allaboutcookies.org.

  • Log Files – These track actions on the Site and collect information such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

  • Web Beacons, Tags, and Pixels – These are electronic files that help us understand how you navigate the Site.

When you make a purchase or attempt to do so, we collect personal details such as your name, billing and shipping addresses, payment information (including credit card or PayPal details), email address, and phone number. We refer to this as “Order Information.”

“Personal Information” in this policy refers to both Device Information and Order Information.

2. How We Use Your Personal Information

We use Order Information to:

  • Fulfill orders placed on the Site (including processing payment details, arranging shipping, and sending order confirmations).

  • Communicate with you.

  • Screen orders for potential risk or fraud.

  • Provide information or marketing, in line with your communication preferences.

We use Device Information to:

  • Help identify and prevent potential fraud (especially using your IP address).

  • Improve and optimize the Site (e.g., through analytics about user browsing behavior and evaluating the success of marketing campaigns).

3. Sharing Your Personal Information

We may share your Personal Information with third-party services that help us operate our business:

We may also share your Personal Information to comply with legal obligations (e.g., subpoenas, search warrants) or to protect our rights.

4. Behavioural Advertising

We use your Personal Information to deliver targeted ads or marketing communications we think may interest you. Learn more about how targeted advertising works here:
Network Advertising Initiative – How it Works

You can opt out of targeted advertising via:

5. Do Not Track

Please note that we do not change our data collection and usage practices when we detect a “Do Not Track” signal from your browser.

6. Your Rights

If you are a European resident, you have the right to access, correct, update, or request deletion of your personal information. To exercise this right, contact us using the details below.

We process your data to fulfill contracts (such as processing an order), or to pursue legitimate business interests. Please note that your information may be transferred outside Europe, including to Canada and the United States.

7. Data Retention

We keep your Order Information for our records unless you request that we delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons.

9. Contact Us

If you have questions, concerns, or would like to make a complaint regarding this Privacy Policy, please contact us at:

Email: hello@elsewhereorganicskincare.com

 Mail:
 Elsewhere
12 Crown Mills
Ramsgate Road
Louth
Lincolnshire
LN11 0NJ